For years now, Copart has served as a powerful force in helping communities rebuild after natural disasters. Whether it’s a hurricane, hail storm, tornado, or flood, Copart’s Special Operations Catastrophe Response Team (CAT Team) responds.
Our Special Ops Team is an elite group of employees who react quickly and efficiently to transport vehicles, document damages and sell the totaled vehicles. Most are seasoned veterans and others are new to the game but anxious to make an impact in this world. Each year, Copart employees sign up to serve on this team, knowing they could be deployed anywhere around the world at a moment’s notice.
When, this spring, three consecutive hail storms swept through the Dallas/Fort Worth Metroplex (DFW), followed by flooding in Houston, our CAT Team responded to the call of duty.
Hail Storms in Wylie, Texas
In Wylie, Texas, 80 percent of the vehicles registered in the city were totaled by hail storms. Copart responded by accelerating the already-scheduled opening of a new location just south of Dallas in Wilmer, Texas. In a matter of days following the storms in DFW, this newly acquired and empty location was at capacity, housing the thousands of hail damaged vehicles from across the metroplex.
Floods in Houston, Texas
In Houston, storms rolled through that dropped 17 inches of rain over the city in less than 24 hours, and in Houston that much rain means flooding. Within the first 48 hours, more than 36 members of the CAT Team responded to Houston.
During the first two weeks after the flood, our Houston location was receiving hundreds of flood cars a day. They were running 24 hours a day to keep things organized and help insurance companies provide the highest level of service to their clients.
To accommodate this massive influx, additional land was quickly acquired, and the CAT Team Mobile Command Center was setup at the new location. This command center is a game changer. It allows remote locations to operate like any other brick and mortar Copart office.
There are a lot of things that makes Copart unique, and our Special Ops Team plays a big part in allowing Copart to provide an unmatched experience…everyday and everywhere…driven by our people, process and technology